Customer Management
Customer Management
Speed, accuracy of information and integrated services are the core elements in getting, retaining and keeping customers satisfied. TradeNet Customers Management allows you to create and manage all the customers’ information and their accounts and agreements.
Clients and Accounts Management
• Retail and institutional clients
• Multiple portfolio accounts per client
• Multiple markets/custodian per portfolio
• Support for cash, margin, and DVP portfolio accounts
• Flexible, customer-based fee scheme
• Support for multiple login on the same account
• Manage power of attorney on customer account
• Integrated and synchronized with CRM
Position & Cash Management
• Real-time marked-to-market positions
• Analyze client portfolio according to market, custodian, and currency
• Historical reporting on trading activities, and customer positions
• Manage security transfers and pledges
• Real-time position update based on transactions
• Support for multi-currency transactions
• Issuing and tracking of checks
• Manage cash transactions, cash balances, funds transfer, and bank account balances
• Supports Local, National and International Beneficiaries
• Dual approval for beneficiary creation request
• Money transfer requests
• Auto Process for money transfer requests up to a defined limit.
Custody & Corporate Actions
Custody Management
• Multi-custodian support
• Custodian-based fees
• Custodian-based reconciliation
• Status-wise holdings (free, pledged and transferred)
Corporate Actions
• Supports common corporate action events
• Captures corporate action announcements
• Daily calculation of entitlements based on account balance
• Automatic and manual posting of entitlements
• Reconciliation with exchange / custodian provided entitlement statements
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